COPYRIGHT
This entire website is strictly copyright-protected: nobody can copy or publish any of the elements or content related to any of its pages.
PRIVACY
How are your details used on this website?
There is not much information that can possibly come through here. On this site, data may be used for the following purposes:
- Security
- Secure Payment
- Accounts
- Customer Service
- User Experience
- Blogging
Some of it is collected automatically and some is optionally given by you. Some is then stored and some is not. The administrator of this website can see most of the data going through it except sensitive things such as login or payment details. If you do not wish for your information to be collected, stored or seen here then it is up to you to maintain your browser settings and read this privacy policy.
By accessing this website you consent to the following automatic data processing:
- Analysis & storage of your network & browser data such as IP for the security of all users.
- Storage of some of your basic network & browser data to enable your smoother user experience.
- Storage of basic cookies on your computer for varying amounts of time to enable your smoother user experience.
By optionally putting information into this website you consent to the following data processing relevant to your actions:
- Storage of your personal details such as comments, name & email address for blogging and customer accounts.
- Processing of your payment details to securely process your payment through Stripe.
- Storage of your personal & payment details in your customer account if you choose to do so.
- Storage of login cookies on your computer for varying amounts of time to enable your smooth user experience.
You can delete any of your information regarding this website at any time. If you are still concerned you may email production@whqaudio.com.
Thank you for your understanding.
ORDERS
You cannot reserve any items by simply adding them to your basket; the order is only placed when your payment is complete. Purchase quickly to avoid disappointment. Once an order on an exclusive item is placed, nobody else can purchase that item.
As soon as you place an order, the download will be made available to you immediately. After some time, you should also be contacted to make sure you receive everything specific to your order including a copy of the licence agreement.
Thank you for your understanding.
RETURNS
Due to the nature of the business conducted through this website, customers cannot initiate returns for any of the orders. Read descriptions & licence information and choose carefully before you purchase.
WHQ Audio Production may refund your purchase only in the rare case of an irreparable problem such as accidental double sale where multiple people purchased the same exclusive item, although such occurrences are extremely unlikely.
The next section tells you what you can do if there is a problem with your order.
Thank you for your understanding.
SUPPORT
Depending on the item you ordered, you may be entitled to product support. Regarding this, details will be included in the item description.
If there is a problem with your order, you are entitled to customer support to make sure you receive what you paid for as soon as possible. In this case you can email production@whqaudio.com and your problem will be solved promptly.
Thank you for your understanding.